[2] Office of Population,Census and Surveys,Day Visits in Great Britain 1991/2,London:HMSO,1992.
[3] D.Maister,‘The psychology of waiting lines’,in C.H.Lovelock,Managing Services,Marketing Operations and Human Resources,New Jersey:Prentice Hall,1988,pp.176-84.
[4] Interview with Colin Johnson,Deputy Director,Techniquest,30.10.96.
[5] V.Cave,‘Preliminary findings of the Eureka!visitor survey’,in A.Hesketh,‘Eureka!The Museum for Children:visitor orientation and behaviour’,unpublished dissertation,University of Birmingham:Ironbridge Institute,1993,Appendix C.